Food Subsidy is an initiative dedicated to making everyday food essentials more affordable. We partner with suppliers to offer a wide selection of popular food items, groceries, provisions, and health care products at significantly subsidized rates, helping individuals and families save money and improve their quality of life.

A2: We leverage collective purchasing power and strategic partnerships to negotiate lower prices on essential goods. These savings are then passed directly to you, our members, through our online platform. You browse, select, and purchase items from our subsidized catalog.

A3: No, Food Subsidy is an independent initiative. While we aim to support communities, we are not directly affiliated with any government program or agency. We operate through private partnerships and a commitment to social impact.

A4: Our program is designed for everyone looking to save money on essential food and household items. Why should you spend half of your salary/income on food items. There are no strict income requirements for general access to subsidized goods, as our primary goal is to provide economic relief to as many people as possible.

A5: Becoming a member is simple! Just click on the “Log in / Register” button on our homepage. You’ll need to provide some basic information to create your account. Membership is free.

A6: No, creating an account and accessing the subsidized products on our platform is completely free of charge. You only pay for the products you order.

A7:

1. Log in to your FoodSubsidy.com.ng account.

2. Browse our “Shop” section and add desired items to your cart.

3. Proceed to checkout.

4. Provide your delivery address and preferred payment method.

5. Confirm your order.

A8: We accept various secure payment methods, including major credit/debit cards and other local payment options. Specific payment gateways will be displayed at checkout.

A9: We currently deliver to specific regions. Please enter your delivery address at checkout to confirm if we deliver to your location. We are continuously working to expand our delivery network.

A10: Delivery times and costs vary depending on your location and the size of your order. Estimated delivery times and charges will be calculated and displayed during the checkout process before you finalize your purchase. We strive to provide timely and affordable delivery services.

A11: Yes, once your order is confirmed and dispatched, you will receive a tracking link or information via email or SMS, allowing you to monitor its delivery status.

A12: We do our best to keep our inventory updated. If an item you ordered becomes unexpectedly out of stock, we will notify you promptly and offer alternatives, a refund for the specific item, or a credit towards your next purchase.

A13: The subsidy amount varies per product and is reflected directly in the discounted price you see on our website. Our goal is to offer you significant savings on everyday essentials.

A14: Absolutely! We are committed to providing only high-quality, fresh, and authentic products. We partner with reputable suppliers and adhere to strict quality control standards.

A15: We offer a diverse range of products including various food items, staple groceries, household provisions, and essential health care products. Our catalog is regularly updated to meet your needs.

A16: You can update your personal details, delivery addresses, and payment methods by logging into your account dashboard and navigating to the “Account Settings” or “Profile” section.

A17: On the login page, click on “Forgot Password?” and follow the instructions to reset your password. A link will be sent to your registered email address.

A18: We aim for your complete satisfaction. If you receive a damaged, incorrect, or unsatisfactory item, please contact our customer service within [24-48 hours] of delivery. We will guide you through the return or refund process. Please refer to our detailed on general store information for more information.

Once a refund is approved and processed, it typically takes [3-5 business days] for the funds to reflect in your account, depending on your bank or payment method.

A20: You can reach our customer support team via:

• Phone: 07066724025, 08082800007 

• Email: [email protected]

• Our “Contact Us” page on the website.

Our team is available to assist you during business hours.